Privacy Policy

Effective Date: August 28, 2026 | Australian Privacy Principles Compliance

1. Commitment to Privacy

Hub Trail Core ("Hub Trail Core," "we," "us," or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy describes how we collect, hold, use, and disclose personal information collected through our website hub-trailcore.click and our training operations in Bathurst, NSW.

2. Data Controller & Collection Details

The data controller for personal information collected under this policy is:

3. Categories of Information We Collect

We may collect personal information necessary to deliver educational training, including:

• Contact Identification: Full name, email address, phone number, and physical mailing address (for dispatching printed field manuals).
• Training Profile: Traded markets, experience level, software preferences, and chart markups submitted for homework feedback.
• Inquiry Records: Communications, questions sent to our training desk, and syllabus preferences.
• Technical Telemetry: IP address, browser type, device information, and anonymous session telemetry collected via essential and analytical cookies.

4. Purpose of Collection and Processing

Your information is processed strictly for legitimate educational and administrative purposes:

• Administering cohort admissions and issuing enrollment confirmations.
• Delivering interactive video classroom links and scheduling 1-on-1 mentorship audits.
• Dispatching printed course workbooks and ratio reference cards.
• Responding to direct inquiries submitted via our contact forms.
• Complying with Australian legal, tax, and accounting obligations.

5. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the training program and satisfy statutory accounting retention requirements (typically 7 years under Australian taxation regulations). We implement industry-standard encryption, firewalls, and restricted-access storage to safeguard your data against loss, unauthorized access, or disclosure.

6. Disclosure to Third Parties & International Transfers

We never sell, rent, or trade your personal data. We disclose data only to trusted service providers who assist us in operating our training organisation (e.g., secure email dispatchers, video conferencing infrastructure, and Australian postal services for handbook deliveries). Where third-party cloud infrastructure operates overseas, we ensure equivalent data protection safeguards are in place.

7. Your Rights Under Australian Privacy Law

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your non-statutory records upon program completion.
• Opt-out of optional educational newsletters at any time.

To exercise any of these rights, please email our Privacy Officer at info@hub-trailcore.click.